DUE TO THE CANADA POST STRIKE, PACKAGES WILL BE SENT WITH ALTERNATE CARRIERS
shipping

Free shipping on CA/US orders over $59, everyday.

We ship in plain brown boxes with no mention of our store on the outside or on the billing label.

We respect your discretion, so we've skipped branding our boxes. The exterior shipping label and your charges will be listed simply as "LD International".


We do not ship on weekends or holidays.

*Orders will be shipped the same business day if received before 9:30 AM EST - Monday - Friday!


Currently, our shipping is slightly adjusted based on COVID-19. Learn more about our response here.


Quick Links

Shipping Options Shipping Rates In-Store Pickup Incorrect Address Problems Online Orders
Fax Orders Order Cancellations Checking Information Incorrect Shipping Option Our Retail Store


Shipping Options:

There are several shipping options available to US and Canadian customers.



CanadaPost Expedited Service

  • You will receive your purchase 4 to 7 business days from the time we process your order. Depending on the items you have purchased, will alter the processing time before shipping.
  • For customers in the Ontario/Quebec region, you will usually receive you order within 1 or 2 days.
  • For our West Coast customers, please allow 4 - 7 business days for delivery.
  • For our rural customers, please allow up to 14 business days maximum for Expedited shipments.

CanadaPost XpressPost Service

  • You will receive your purchase 1 to 3 business days from the time we process your order. Depending on the items you have purchased will alter the processing time before shipping.
  • If you are in the Ontario/Quebec region you will usually receive you order the next day. For our West Coast customers, please allow up to 3 business days maximum for Express shipments.
  • For our rural customers, please allow up to 5 business days maximum for XpressPost shipments.

CanadaPost PriorityPost Service

  • You will receive your purchase 1* to 2 business days from the time we process your order. Depending on the items you have purchased will alter the processing time before shipping.
  • If you are in or near a major city you will usually receive you order the next day.
  • For our rural customers, please allow up to 2 business days maximum for Priority shipments.

UPS Ground Service

  • You will receive your purchase 4 to 7 business days from the time we process your order. Depending on the items you have purchased will alter the processing time before shipping.
  • If you are in the Ontario/Quebec region you will usually receive you order within 1 or 2 days.
  • For our West Coast customers, please allow 4 - 7 business days for delivery.

UPS Next Day Air Service

  • You will receive your purchase 1* to 2 business days from the time we process your order. Depending on the items you have purchased could alter the processing time before shipping.
  • If you are in or near a major city you will usually receive you order the next day.
  • For our rural customers, please allow up to 2 business days maximum for Priority shipments.



Shipping Rates:


For exact shipping costs for the item(s) you're most interested in, it is a good idea to put them in your cart and proceed to the checkout. You do not have to submit the order, this is just an easy way to estimate the shipping and tax with our easy calculator.

Purchasers Delivering to Remote Areas of their Province

This applies to customers who do not receive mail on a daily basis.

We may notify you regarding an additional shipping fee, usually between $10- $25. For larger, heavier items this fee could be more and you will be contacted with the exact information and available shipping options. Unfortunately, Canada Post does charge additional for deliveries to these areas. We cannot subsidize shipping all of the time with our "Free Over $59" promotion, as well as in other instances. We're sorry to have to pass these charges on to you. We will email you promptly if your order requires any extra shipping charges. Again, this usually only applies to very rural areas. One way to verify if this could apply to you is if your postal code has the number "0" as the second digit.




In-Store Pickup Policies:

If you're in the area of our 65 Martin Ross Ave #5
 North York, Ontario store then in-store pickup is an option for you!  Unfortunately, not all items shown online are available for immediate pickup.  If you're in a hurry, it's always best to reach out to us by telephone or email to ensure the item you'd like to purchase is available and in stock.  To process an order for in-store pick-up, just checkout online as usual and choose the "PICK UP IN-STORE" shipping option.  Once your order is ready for pickup (usually 24-72hrs) you will be notified.  Again if there's an item you're looking for immediate pickup or the next day it's always best to call us @ 416-997-8697 or email [email protected] and we can confirm stock or find an alternate item.


Overseas Shipping Policies:

Overseas deliveries usually take about a week to be received, depending on the location of the customer. All Overseas shipments are sent via UPS or FedEx. Please note that we do not provide overnight overseas shipments. Lovedreamer.com will not be held responsible for any Duties or International Customs fees that overseas customer's may be charged. These fees are the sole responsibility of the customer. There is no Overnight Overseas shipping currently available online, please contact us directly to arrange this



Incorrect Address Problems:

If the address you entered when checking out has any errors, the item will be returned to us and an additional fee will be charged in order to reship the parcel. Please contact us right away if you discover an error has been made. We suggest calling us toll-free at 1-877-739-0170 as well as emailing to get the error resolved before shipping.



Procedures for Online Orders:

Please read our terms and policies before you place your order online.

No order will be accepted unless complete information is provided including:

  • Full Name
  • Full Address
  • Valid Email Address
  • Phone Number (including the area code)



Fax Orders

Click below to download our Fax Order Form
Microsoft Word Format Instructions are included in the files. Simply Print, fill out and fax back. Your order will be treated in the same manner as our online orders, shipped discreetly and delivered promptly.



Order Cancellations:

You can cancel your order at any time. However, if the order has shipped you will not be refunded for the shipping cost to your address as well as the cost for the return. Please contact us as soon as possible if you have made an error or decided to purchase something different. We appreciate customers can change their minds and want to be as accommodating as possible. If your order qualifies for free shipping and you canceled after the parcel has left our warehouse you will be charged for the shipping fee to your address as well as the return fee. To cancel your order, please send an email to
[email protected] with your order number and full name in the message body. 10% Cancellation Fee: If you place an order and decide to cancel, we reserve the right to charge a 10% Cancellation Fee. Your Credit Card will be refunded minus 10% of the total amount charged. This is to cover the fee that is charged to us when we process your order.



Checking Information :

If you place your order from an Overseas County, or if your billing and shipping addresses are different, Lovedreamer.com reserves the right to request personal identification from the customer in order to verify the authenticity of the order. If we feel that something is suspicious, we may or may not ask the customer to send their identification either in the form of a scanned image or by FAX. We also reserve the right to deny orders that may seem to be fraudulent. Personal Identification includes Passport, Driver's License, Scanned Image or Fax of Credit Card, and/or Photo Identification. Specifics will be detailed in an email which will be sent to the customer.



Incorrect Shipping Option:

If you select the wrong shipping option, we will automatically change it to the correct one. Only Canadian and United States residents can select Priority or Overnight shipping (depending on what you order). A payment from "LD INTERNATIONAL" will appear on your credit card statement when you order from our site. This is to ensure your privacy.



Lovedreamer.com Retail Store:

store cash Lovedreamer.com

65 Martin Ross Ave, Units #5 & 6.
North York, Ont. M3J 2L6, Canada

[email protected]

(416) 997-TOYS (8697)
Corporate Address :

LD INTERNATIONAL
5-1027 Finch Avenue West, PO Box 30024,
Downsview ON. M3J 3L6, Canada

[email protected] (416) 997-TOYS (8697)
Open 6 Days a Week

Monday through Friday: 11 am - 7 pm | Saturday: 12 pm - 7 pm | Sunday: Closed | Online: 24/7


Live Online Help Now Open


Our Online Chat service automatically connects you to one of our Customer Service Reps. If you have questions regarding your order or general questions about products or services - get answers quickly and easily!