Our representatives are always available to assist
you. Via email or Live Chat 24 hours a day, we can
answer your questions in a prompt and discreet fashion.
All times are in North American Eastern Standard
Time (EST). Technical Support is available via phone
between the hours of 12 Noon and 6 PM EST, Mon -
Friday.
Please be patient when trying to get through to
one of our phone representatives, as it tends to
get very busy. You can try back at a more convenient
time, or leave us a message and we'll get back to
you!
In the event that you are unable to get through
to one of our telephone lines, please find our company
email directory below. You can also take advantage
of our online "Live" help feature, see
above.
How can I get information on my order?
When was my order shipped?
How long does it take to get to me?
I think my order is lost, what do I do?
Shipping Inquiries: info@lovedreamer.com
I sent a money order in, did you receive it?
You received my money order, has my package shipped?
Where do I send a money order?
Off-line Order Inquiries: info@lovedreamer.com
I received a defective item, what do I do?
I want a refund
I want to return my product for an exchange.
How long is my warranty?
Where do I return my products?
Return Inquiries (RMA):info@lovedreamer.com
My order is out of stock and I do still want it
I made a mistake on my order, what can I do?
I accidentally ordered twice
Order Inquiries: info@lovedreamer.com
How do I become an affiliate?
What are Affiliates?
I am having problems with my affiliate account
I haven't received my commission
Affiliate Program Inquiries: info@lovedreamer.com
How do I become a reseller of Lovedreamer.com's products?
How many products do I have to purchase to be a
reseller?
Do I receive any discounts as a reseller?
I'm a manufacturer or reseller and have products
of interest to you.
Reseller Inquiries: info@lovedreamer.com
