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Canada's Largest Adult Gift Shop Since '03
Price Match Policy: Best Price Guaranteed
100% Discreet Shipping
Always Free Shipping on Orders Over $75
Double Down Earn Twice The Rewards
FREE SHIPPING Over $75 | Always Discreet | Largest Selection in CA Since '03 | Satisfaction Guaranteed! FREE SHIP Over $75 | Always Discreet

Shipping

Canadian Sex Toy Shop

PLEASE NOTE: WE DO NOT SHIP ORDERS ON WEEKENDS OR HOLIDAYS

Orders will be shipped the same business day if received before 9:30 AM EST - Monday - Friday.

Shipping Types: There several shipping options available to US and Canadian customers.


CanadaPost Expedited Service

You will receive your purchase 4 to 7 business days from the time we process your order.  Depending on the items you have purchased will alter the processing time before shipping.

If you are in the Ontario/Quebec region you will usually receive you order within 1 or 2 days.


For our West Coast customers, please allow 4 - 7 business days for delivery.  
For our rural customers, please allow up to 14 business days maximum for Expedited shipments.

CanadaPost XpressPost Service

You will receive your purchase 1 to 3 business days from the time we process your order. Depending on the items you have purchased will alter the processing time before shipping.

If you are in the Ontario/Quebec region you will usually receive you order the next day. 

For our West Coast customers, please allow up to 3 business days maximum for Express shipments.  
For our rural customers, please allow up to 5 business days maximum for XpressPost shipments.

CanadaPost PriorityPost Service

You will receive your purchase 1* to 2 business days from the time we process your order. Depending on the items you have purchased will alter the processing time before shipping.

If you are in or near a major city you will usually receive you order the next day. 

For our rural customers, please allow up to 2 business days maximum for Priority shipments.


UPS Ground Service

You will receive your purchase 4 to 7 business days from the time we process your order.  Depending on the items you have purchased will alter the processing time before shipping.

If you are in the 
Ontario/Quebec region you will usually receive you order within 1 or 2 days.

For our West Coast customers, please allow 4 - 7 business days for delivery.

UPS Next Day Air Service

You will receive your purchase 1* to 2 business days from the time we process your order. Depending on the items you have purchased could alter the processing time before shipping.

If you are in or near a major city you will usually receive you order the next day. 

For our rural customers, please allow up to 2 business days maximum for Priority shipments.


FAX ORDERS

Click below to download our Fax Order Form

Fax order form - Microsoft Word Format

Instructions are included in the files. Simply Print, Fill out and Fax back. Your order will be treated in the same manner as our online orders, shipped discreetly and delivered promptly.


Shipping Rates:
For exact shipping costs for the item(s) you're most interested in, it is good idea to put it in your shopping cart and proceed to the checkout. You do not have to submit the order, this is just an easy way to get the shipping and tax in amount.


Attention: Purchasers delivering to remote areas of their Province


This applies to customers who do not receive mail on a daily basis.  We may notify you regarding an additional shipping fee, usually between $5 - $10.  For larger, heavier items this fee could be more and you will be contacted with the exact information and available shipping options.

One way to verify if this could apply to you is if your postal code has the number "0" as the second digit.   

Unfortunately Canada Post does charge additional for deliveries to these areas. We subsidize shipping all of the time with our "Free Over $75" promotion, as well as in other instances. We're sorry to have to pass these charges on to you. 

We will email you promptly if your order requires any extra shipping charges. Again, this usually only applies to very rural areas.

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Overnight Shipping Policies:Non Canadian / United States Residents:
For residents outside of the US and Canada, we offer Overseas shipping. Please make sure to select this shipping method if you live outside North America. Deliver times may vary depending on your Country, but usually takes between 3-10 business days from the time we process your order. If you live outside North America and select either Regular or Priority shipping, we reserve the right to manually change this option to Overseas and will charge you accordingly.

If you order does not arrive within the "Overnight" period requested. Shipping fees will be refunded in full via "Store Credit"

Please be aware that if you place your order on a after 10 AM EST Friday, your order will not be sent till the following Monday, and you will receive your overnight delivery on the Tuesday of that week.

All orders that are sent on Friday will only be received on the following Monday. 

Overseas Shipping Policies:
Overseas deliveries usually take about a week to be received, depending on the location of the customer. All Overseas shipments are sent via UPS or FedEx. Please note that we do not provide overnight overseas shipments. Lovedreamer.com will not be held responsible for any Duties or International Customs fees that overseas customer's may be charged. These fees are the sole responsibility of the customer.
There is no Overnight Overseas shipping currently available online, please contact us directly to arrange this.

Incorrect Address Problems:
If the address you inputted when checking out has any errors the item will be returned to us and an additional fee will be charged in order to reship the parcel.  Please contact us right away if you discovered an error have been made.  We do suggest calling us toll free at 1-877-739-0170 as well as emailing to get the error resolved before shipping.

Procedures for Online Orders:
Please read these terms and policies before you place your order online

No order will be accepted unless complete information is provided including:

Full Name
Full Address
Valid Email Address
Phone Number (including the area code)

Order Cancellations:
You can cancel your order at anytime.  However, if the order has shipped you will not be refunded for the shipping cost to your address as well as the cost for the return.  Please contact us as soon as possible if you have made an error or decided to purchase something different.  We appreciate customers can change their minds and want to be as accommodating as possible.  If your order qualified for free shipping and you cancelled after the parcel has left our warehouse you will be charged for the shipping fee to your address as well as the return fee.

To cancel your order, please send an email to orders@lovedreamer.com with your order number and full name in the message body.

10% Cancellation Fee
Please note, if you placed an order and decide to cancel, we reserve the right to charge a  10% Cancellation Fee. Your Credit Card will be refunded, minus 10% of the total amount charged. This is to cover the fee that is charged to us when we process your order.

Checking Information :
If you place your order from an Overseas County, or if your billing and shipping addresses are different, Lovedreamer.com reserves the right to request personal identification from the customer in order to verify the authenticity of the order. If we feel that something is suspicious, we may or may not ask the customer to send their identification either in the form of a scanned image or by FAX. We also reserve the right to deny orders that may seem to be fraudulent. Personal Identification includes Passport, Driver's License, Scanned Image or Fax of Credit Card, and/or Photo Identification. Specifics will be detailed in an email which will be sent to the customer.

I selected the Wrong Shipping Option, What do I do ?
If you selected the wrong shipping option, we will automatically change it to the correct one. Only Canadian and United States residents can select Priority or Overnight shipping (depending on what you order).

A payment from "LD INTERNATIONAL"will appear on your credit card statement when you order from our site. This is to ensure your privacy.

Lovedreamer.com Retail Store:

Lovedreamer.com
65 Martin Ross Ave, Units #5 & 6. North York, ON,
M3J 2L6, Canada
orders@lovedreamer.com
(416) 997-TOYS (8697)

 Open 6 Days a week

Mon - Fri: 11 am - 7 pm | Sat: 12 noon - 5pm - | Sun: Closed
Corporate Address (Mailing Only):
LD INTERNATIONAL
5-1027 Finch Avenue West, PO Box 30024, Downsview, ON. M3J 3L6, Canada
orders@lovedreamer.com 
(416) 997-TOYS (8697)
Live Online Help: Now Open
Our Online Chat service automatically connects you to one of our Customer Service Reps. If you have questions regarding your order or general questions about products or services - get answers quickly and easily! The Chat Support logo is on the left hand side of every page.